Contact information

Contact Information

Effective Date: July 29, 2026

At Clayoriginalsllc, we are committed to providing responsive customer service and clear communication. If you have any questions regarding your order, shipping, returns, payments, or our products, please contact us using the information below.

Business Information

Contact Details

Customer Support

Our customer support team is available to assist you with:

  • Order status and tracking requests
  • Shipping and delivery inquiries
  • Returns, exchanges, and refunds
  • Payment and billing questions
  • Product information
  • Website assistance
  • General customer service inquiries

Customer Service Hours

  • Monday – Friday: 9:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

Messages received outside of business hours will be answered as soon as possible on the next business day.

Response Time

We aim to respond to all customer inquiries within 24–48 business hours.

During holidays or periods of high inquiry volume, response times may be slightly longer.

Mailing Address

Official correspondence may be sent to:

980 9th St E
Boca Grande, FL 33921
United States

Before Contacting Us

To help us assist you more efficiently, please include the following information when contacting our support team:

  • Your full name
  • Your order number (if applicable)
  • The email address used to place your order
  • A detailed description of your inquiry
  • Photos or supporting documents when applicable

Related Store Policies

  • Return and Refund Policy
  • Privacy Policy
  • Terms of Service
  • Shipping Policy
  • Payment & Checkout Policy

Contact Us

Last Updated: July 29, 2026