Payment & Checkout Policy

Payment & Checkout Policy

Effective Date: July 29, 2026

This Payment & Checkout Policy explains how payments are processed, which payment methods we accept, and the procedures that apply when placing an order through Clayoriginalsllc.

Business Information

Accepted Payment Methods

We currently accept the following payment methods for purchases made through our website:

  • Shopify Payments
  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

Currency

All prices displayed on our website are listed in United States Dollars (USD).

If your payment provider operates in another currency, your financial institution may apply exchange rates or conversion fees according to its own policies.

Secure Checkout

Our checkout system uses industry-standard encryption and secure payment technologies designed to help protect your personal and payment information during every transaction.

Payments are processed through authorized payment service providers. Clayoriginalsllc does not store complete payment card information on its servers.

Order Placement

  1. Select your desired products and add them to your shopping cart.
  2. Proceed to the secure checkout page.
  3. Enter accurate billing and shipping information.
  4. Select your preferred payment method.
  5. Review your order carefully before submitting it.
  6. Complete payment authorization.

Orders are processed only after successful payment authorization and verification.

Order Confirmation

After your payment has been successfully processed, a confirmation email will be sent to the email address provided during checkout.

Your confirmation email may include:

  • Order number
  • Purchased products
  • Billing information
  • Shipping information
  • Payment confirmation

Payment Authorization

All payments are subject to authorization and approval by the selected payment provider.

We reserve the right to decline, place on hold, or cancel any order if necessary, including situations involving:

  • Payment authorization failure
  • Billing verification issues
  • Suspected fraudulent activity
  • Security concerns
  • Pricing or listing errors
  • Inventory availability limitations
  • Compliance with applicable laws or regulations

Pricing Accuracy

We make every reasonable effort to ensure that product descriptions, prices, inventory information, and promotional details are accurate.

If an error is discovered, we reserve the right to:

  • Correct inaccurate information.
  • Cancel affected orders.
  • Issue refunds where appropriate.
  • Contact customers regarding order adjustments before processing.

Billing Information

Customers are responsible for providing accurate, complete, and current billing information.

Providing inaccurate or incomplete billing information may result in payment delays, order cancellation, or additional verification requirements.

Fraud Prevention

To protect our customers and maintain a secure shopping environment, certain orders may require additional verification before shipment.

We may contact customers to confirm identity, payment authorization, billing information, or order details when necessary.

Sales Tax

Applicable sales taxes will be calculated based on the shipping destination and applicable legal requirements.

Any taxes charged will be displayed during checkout before payment is finalized.

Refunds

Approved refunds are issued to the original payment method used for the purchase.

  • Refund Processing Time: 5–7 Business Days after approval.
  • Refund Currency: USD.

Banks, credit card issuers, and payment providers may require additional processing time before refunded funds appear in your account.

Order Cancellations

Customers may request cancellation before order processing begins.

Once an order has entered processing or shipment preparation, cancellation may no longer be possible. Customers should refer to our Return and Refund Policy for available options after delivery.

Related Policies

  • Return and Refund Policy
  • Privacy Policy
  • Terms of Service
  • Shipping Policy
  • Contact Information

Changes to This Policy

We may revise this Payment & Checkout Policy periodically. Any updates will be posted on this page together with the revised effective date.

Contact Us

Last Updated: July 29, 2026